Privacy Policy


When you purchase something from our store Lacuna Clothing Ltd, as part of the buying and selling process, we collect the personal information you give us such as your name, address and email address and credit card details

When you give us this information you give us consent to collect it for the specific reason for example processing a payment. 

You also consent to being of age of majority in your state/country to be using this site.

When you browse our store, we also automatically receive your computer’s internet protocol (IP) address in order to provide us with information that helps us learn about your browser and operating system.

Email marketing (if applicable): With your permission, we may send you emails about our store, new products and other updates.


We need your personal data in order to provide you with the following services:

  • For fulfilling your orders in order to know where to deliver them, and how to communicate with you about that delivery
  • To process your payment
  • For communicating with you on updates and special offers via email (if you have opted into this)
  • For responding to any requests to our customer happiness team
  • For business operations and reporting
We also use this information to improve our Services.

    3 - How long we keep it?

    Your data is stored through Shopify’s data storage, databases and the general Shopify application. They store your data on a secure server behind a firewall.

    Information used in transactions, for example card details are deleted after the purchase has been made. 

    4 - SHOPIFY 

    Our store is hosted on Shopify Inc. They provide us with the online e-commerce platform that allows us to sell our products and services to you.

    Shopify uses cookies to recognize your device and provide you with a personalized experience on our website. Cookies are also used for services such as the shopping cart. See more here:

    Shopify may collect information from you when you access our store, place an order or sign up for an account. 

    • This information is used to provide us with the Services, including supporting and processing orders, risk and fraud screening, authentication, and payments. (This may involve third parties.)
    • To find more on Shopify's Privacy policy check this link:

    Your private information should stay private. Shopify is compliant with the Payment Card Industry Data Security Standard (PCI-DSS).

    If you choose a direct payment gateway to complete your purchase, then Shopify stores your credit card data. It is encrypted through the PCI DSS. Your purchase transaction data is stored only as long as is necessary to complete your purchase transaction. After that is complete, your purchase transaction information is deleted. 

    No method of transmission over the Internet, or method of electronic storage, is 100% secure. Therefore, we cannot guarantee the absolute security of your personal information. Shopify minimises risk by following industry standards on information security management to safeguard sensitive information. 

    5 - Third parties

    Shopify is responsible for all onward transfers of personal information to third parties in accordance with the EU-U.S. Privacy Shield Framework, the Swiss-U.S. Privacy Shield Framework, and Canada’s Personal Information Protection and Electronic Documents Act (PIPEDA).

    When you click on links on our store, they may direct you away from our site. We are not responsible for the privacy practices of other sites and encourage you to read their privacy statements.    

    By using our website, you agree to allow third parties to process your IP address, in order to determine your location for the purpose of currency conversion. You also agree to have that currency stored in a session cookie in your browser (a temporary cookie which gets automatically removed when you close your browser). We do this in order for the selected currency to remain selected and consistent when browsing our website so that the prices can convert to your local currency.

    6 - Disclosure

    We may have to use your information when required to do so by law, to prevent or investigate illegal activities, or violations of service agreements. 

    7 - Request change 

    At any point in which you think your information is wrong or you would like to see it or have it deleted please contact

    8 - Revision

    We may update this privacy statement to reflect changes to our information practices. If we make any material changes we will notify you by means of a notice on this Website. We encourage you to review this page periodically for the latest information about our privacy practices.

    Please see more information on shopify